If you need help obtaining Virginia arrest records, criminal history reports, expungement information, or background check status, contacting the correct Virginia State Police support department is important for receiving accurate assistance.

In Virginia, statewide criminal record services are managed by the Virginia State Police (VSP) through specialized units such as the Civil and Applicant Records Exchange (CARE) and the Central Criminal Records Exchange (CCRE). These departments assist residents, employers, attorneys, and researchers who need help with criminal history checks, expungement procedures, or record request inquiries.

Whether you are requesting a Virginia background check, checking the status of a mailed criminal record request, or asking questions about expungement eligibility, the support contacts below can guide you to the appropriate office.

Below is a structured contact directory for Virginia arrest record and criminal history support services.

Department,Purpose,Contact Information,Notes
Civil & Applicant Records Exchange (CARE),"General background checks, criminal history requests, fingerprint-based record checks",Phone: (804) 674-2000,Handles most public criminal record requests
Background Check Support Team,Status of mailed background check requests or record processing inquiries,Email: Background_Checks@vsp.virginia.gov,Used to check request progress
Central Criminal Records Exchange (CCRE),"Questions about criminal history records, record corrections, and expungement guidance",Phone: (804) 674-6723,Maintains the Virginia criminal history repository
Virginia State Police Headquarters,General administrative support and department routing,Phone: (804) 674-2000,Main contact for VSP services